Privacy Policy
Overview
Updated May 15, 2023
PRIVACY POLICY
Lucky Color, Inc. (“we, us, and/or our”) respects your concerns about privacy and values the relationship we have with you. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.trestique.com. This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your data.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
Cookies, Web Server Logs and Web Beacons
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“Cookies” are data files that are placed on your device or computer to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. For more information about cookies, and how to disable cookies, visithttp://www.allaboutcookies.org.
Cookies allow us to offer you a better online experience by allowing us to, for example, keep selected products in your cart, understand your preference according to your navigation behavior on our site, email you recommendations, site traffic, and site interactions, which provide us with data to improve your online experience with us and future services to offer you.
We also use trusted and secure third-party services that assist us with tracking this information on our behalf. If you wish to turn off all cookies, you may do so through your browser settings, but please note by disabling it may cause some of our services to not function properly. You will still be able to proceed with placing orders on our website however. - “Web Server Logs” track actions occurring on the Site, and collect data including your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.
- “Web beacons” (“tags”, and “pixels”) are electronic files used to record information about how you browse the Site.
- The below companies may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes.
For more information about the collection, use and sale of your personal data and your rights, please use the below links.
https://rakutenadvertising.com/legal-notices/services-privacy-policy/
https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/
Additionally when you make a purchase or attempt to make a purchase through www.trestique.com, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and expiration date ), email address, phone number, and purchased marketing data. We refer to this information as “Order Information”.
Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rate may apply. More info view Privacy Policy and ToS.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
This privacy policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this policy.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including phone numbers, processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you (including via SMS), including requests, inquiries, comments, and suggestions (including product tutorials);
- Protect against, identify, investigate, and respond to fraud or other illegal activity;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, i.e. emails, retargeting ads/ campaigns, etc.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with www.trestique.com, and to assess the success of our marketing, retargeting, and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above, such as Shopify and Google Analytics. We use Shopify to power our online store- you can read more about how Shopify uses your Personal Information here: Privacy Policy. We also use Google Analytics to help us analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity -- you can read more abouthow Google uses your Personal InformationHere. You can deactivate the ability of this analytics service to analyze your browsing activities on this site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, to protect the safety of our customers and website users or the public, or to otherwise protect trestique's rights or property.
We may share your information with a buyer or other successor, including during negotiations, in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about you is among the assets transferred.
While you do not need to change the Data Retention section it does not meet the industry norm. You usually do not keep personally identifiable information until a customer asks for it to be deleted. This may be a better way to handle:
We store your information securely and will retain your personal information for a minimum of five (5) years, or as necessary to comply with our legal and regulatory obligations, as needed in order to resolve any disputes, or if you ask us to delete this information.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This process also helps us manage and track the effectiveness of our marketing efforts. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
TRANSMISSION OF INFORMATION TO OTHER COUNTRIES
Lucky Color, Inc. is located in the United States and our service providers may be located in the United States or other countries. As a result, your personal information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. By submitting your personal information to us you agree to the transfer, storage and processing of your personal information in a country other than your country of residence including, but not necessarily limited to, the United States.
LINKS TO OTHER WEBSITES AND THIRD-PARTY CONTENT
Our website may provide links to third-party websites for your convenience and information. These websites may operate independently from us. This Private Policy does not apply to third-party services, and we cannot take responsibility for the content, privacy policies, or practices of third-party services. We encourage you to read the privacy statements of any third-party service before providing any information to or through them.
DATA RETENTION
Our retention periods for personal data are based on business needs and legal requirements. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
REPEAT SMS
By either (a) agreeing to our Terms of Service and Privacy Policy or (b) entering your phone number to opt-in to replenishment reminder messages and clicking “Submit”, you agree that we or our providers may send you text notifications and text marketing offers. While variable based on your purchase behavior, marketing-based text messages will not exceed 5 per month. You understand that consent is not a condition of purchase. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.
CHANGES TO OUR PRIVATE POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we do so, we will post the updated policy on our sites and will indicate when the Privacy Policy was last revised. If we make any material changes, we will provide you with additional notice. You should periodically review our current Privacy Policy to stay informed of our personal data practices.
SAFEGUARDING PERSONAL INFORMATION
We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.
CHILDREN'S PERSONAL INFORMATION
We do not knowingly request, collect, use, disclose or store personal information from any person under the age of 13 and if you or a parent or guardian are aware that your child has provided us with Personal Information, please notify us so we may take the appropriate action.
Fathom Analytics
We want to process as little personal information as possible when you use our website. That's why we've chosen Fathom Analytics for our website analytics, which doesn't use cookies and complies with the GDPR, ePrivacy (including PECR), COPPA and CCPA. Using this privacy-friendly website analytics software, your IP address is only briefly processed, and we (running this website) have no way of identifying you. As per the CCPA, your personal information is de-identified. You can read more about this on Fathom Analytics' website.
The purpose of us using this software is to understand our website traffic in the most privacy-friendly way possible so that we can continually improve our website and business. The lawful basis as per the GDPR is "Article 6(1)(f); where our legitimate interests are to improve our website and business continually." As per the explanation, no personal data is stored over time.
PRIVACY RIGHTS
Under California Law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third-party websites.
California law also requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. These third parties do not change their tracking practices in response to “do-not-track”signals from your web browser and we do not obligate these parties to honor “do-not-track” signals.
Whether you are a California resident or non-California resident and would like to opt out, please submit a written request to the following address: trestique., 38 West 21st Street, Floor 8, New York, NY, 10010, Attn: Legal, or by emailing us at hello@trestique.com
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at the information provided below. We will take reasonable steps to respond to your request.
OTHER LINKS
GDPR ComplianceTrestique
trestique126 5th Avenue,
New York, NY 10011
hello@trestique.com