FREE SHIPPING ON ORDERS $48+
When Will My Card Be Charged?
What Forms Of Payment Do You Accept?
My Payment Was Declined. What Should I Do?
- Does your billing info (such as billing address + zip code, security code, expiration) match what’s been entered on the checkout page?
- Insufficient funds
Will I Be Charged Sales Tax For My Purchase?
What Is Your Price Adjustment Policy?
Forgot to use your promo code? We’d be happy to assist and adjust your order accordingly if you contact us immediately following. Promo codes are not valid retroactively (not valid on prior purchases), however we understand that mistakes can happen. If you place your order and simply forgot to enter a promo code during the checkout process, please contact customer service right away to bring it to our attention. Requests must be received within 3 hours of successful order completion. After that time it can be considered as a request on a 'prior purchase' which means the code is no longer valid.
Our site only allows 1 promo code per order. We do not accept promo codes on our Try Before You Buy program purchases.
Please contact us at hello@trestique.com with your trèStiQue order number and the promo code or click here if you are needing help with a recently completed order.