1. How can I start a return and/or exchange request?
You have 30 days from the date of delivery to initiate a return or exchange request. Please note: The original shipping fee is non-refundable. To start your return, please enter your 5-digit purchase order number + email address in our Returns Portal and we will send you a confirmation email once your request has been received.
2. How do I care for my Trestique products?
Our makeup products are designed to be long-lasting and easy to maintain. To care for them properly:
Store products in a cool, dry place to prevent them from becoming compromised.
Regularly clean brushes or sponges with a mild soap or makeup brush cleaner.
Secure the caps tightly to prevent formulas from drying out.
3. How can I provide feedback on my purchase?
To provide feedback on your Trestique purchase: Visit the product page on our website and write a review to share your thoughts with us and other customers.
You can also keep an eye out for an email invitation to provide feedback on your purchase.
As a token of our appreciation, you'll receive 10% off your next purchase for providing a review.
Alternatively, if you include a photo or video with your feedback, you'll receive a special discount of 15% off your next purchase. We love seeing how our products enhance your beauty routine!
